Effective Date: August 03, 2026
Welcome to SUPERSAM. These Terms & Conditions govern your use of our website and the purchase of products from our online store. By accessing or using our website, you agree to comply with these terms. If you do not agree with any part of these Terms & Conditions, please refrain from using our website.
1. Acceptance of Terms
By using this website, you confirm that you are at least 18 years of age or are accessing the website under the supervision of a parent or legal guardian.
2. Products & Services
- SUPERSAM offers premium apparel and fashion accessories through its online store.
- All product descriptions, images, sizes, and prices are provided to the best of our knowledge.
- Product colors may vary slightly due to screen settings and lighting conditions.
- We reserve the right to modify, discontinue, or update products without prior notice.
3. Pricing & Payments
- All prices displayed on the website are in Indian Rupees (INR).
- Prices are inclusive or exclusive of applicable taxes as mentioned during checkout.
- We reserve the right to change product prices without prior notice.
- Orders will be processed only after successful payment confirmation (except for Cash on Delivery, where applicable).
4. Order Confirmation
- Once an order is placed, you will receive an order confirmation via email or SMS.
- SUPERSAM reserves the right to cancel or refuse any order due to product unavailability, pricing errors, suspected fraud, or any unforeseen circumstances.
- If your order is cancelled after payment, the amount will be refunded through the original payment method.
5. Shipping & Delivery
- Orders are processed within our standard processing time.
- Delivery timelines may vary depending on your location and courier partner.
- Delays caused by natural disasters, public holidays, strikes, or other unforeseen events are beyond our control.
- Customers are responsible for providing accurate shipping information. We are not liable for delays or failed deliveries due to incorrect address details.
6. Returns & Exchanges
- Returns and exchanges are subject to our Return & Exchange Policy.
- Returned products must be unused, unwashed, and in their original packaging with all tags intact.
- Refunds will be processed after the returned item passes our quality inspection.
- Products damaged due to misuse, improper handling, or normal wear and tear are not eligible for return or exchange.
7. User Responsibilities
By using our website, you agree that you will:
- Provide accurate and complete information.
- Not use the website for any unlawful or fraudulent activities.
- Not interfere with the website’s security or functionality.
- Not upload harmful software, viruses, or malicious code.
- Respect all applicable laws while using our services.
8. Intellectual Property
All content on this website, including logos, product images, graphics, text, designs, icons, videos, and other materials, is the exclusive property of SUPERSAM unless otherwise stated.
No content may be copied, reproduced, distributed, modified, or used for commercial purposes without prior written permission.
9. Limitation of Liability
SUPERSAM shall not be held liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products.
Our maximum liability shall not exceed the amount paid by the customer for the purchased product.
10. Privacy
Your use of our website is also governed by our Privacy Policy. By using our website, you consent to the collection and use of your information as described in our Privacy Policy.
11. Third-Party Services
Our website may contain links to third-party websites or services. SUPERSAM is not responsible for the content, policies, or practices of any third-party websites.
12. Cancellation Policy
- Customers may request order cancellation before the order has been shipped.
- Once an order has been dispatched, cancellation requests cannot be accepted.
- Approved cancellations for prepaid orders will be refunded to the original payment method within the applicable processing period.
13. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.
Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the courts located in Noida, Uttar Pradesh.
14. Changes to Terms & Conditions
SUPERSAM reserves the right to update or modify these Terms & Conditions at any time without prior notice. Changes become effective immediately upon publication on this page.
15. Contact Us
If you have any questions regarding these Terms & Conditions, please contact us:
SUPERSAM
Address:
House No. 4, Sector 15A, Noida, Uttar Pradesh, India
Phone:
+91 9311162122
Email:
contact@supersam.co.in